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Sr. Systems Engineer - Network WAN


  • Marriott
  • 12/02/18
  • Bethesda, MD
  • 20813
Sr. Systems Engineer - Network WAN

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?JOB SUMMARYTheSenior Systems Engineer will be immersed in the elements of network architecture,solution development, design, engineering, integration, operation, and escalationsupport of network services. The position will work with architecture, engineering,security, operational and application experts to develop, implement andmaintain services, monitoring, reporting, tuning and new automationfunctionalities for comprehensive solutions that meet and/or exceed Marriott'sapplication requirements. Provides architecture & engineering support andrequest fulfillment associated with Marriott's network infrastructure. Primaryfunctions include analysis, design, engineering and implementation of Marriott WANnetwork infrastructure, establish Network architecture design to relatedsystems to meet current, IP services and solutions and future businessrequirements. Provides guidance to ServiceProviders to modify and maintain existing WAN Architecture & Engineering, troubleshootingnetwork issues, completion of project requests, oversee lifecycle management,capacity, health and performance management, continuous service improvement,business and technical analyses, reporting and project management. Supports Marriott'sWAN services and infrastructure in a SDN, SDDC and hybrid cloud environment andworks efficiently with Marriott's technology providers and other engineering,application, and operations teams.CANDIDATE PROFILEEducation and ExperienceRequired: 7+ years' experience in the implementation of network infrastructure andengineering solutions 5+ years' experience with implementing highly available Wide AreaNetworks (T-1, MPLS, VPN Tunnels), Local Area Network Handoffs (Switch Fabric,Ethernet, Copper, Fiber) 3+ years of experience in Network Management Tools such as NetQos,AppNeta, SolarWinds, NetMRI, InfoBlox IPAM, NetScout InfiniStream 3+ years of experience with troubleshooting tools including Wireshark,Netflow, tcpdump, and/or NetScout. 5+ years Routing knowledge of IP, ICMP, TCP/UDP, SNMP, DHCP, EIGRP, BGP,QoS, VLAN, VoIP, SIP and Cisco Identity Services Engine (ISE). One or more current technicalcertifications from Cisco, VMWare, Checkpoint, and F5 3+ years' experience withwireless deployment, specifically Cisco wireless controller and lightweightaccess points. Undergraduate degree in an engineering or computer science disciplineand/or equivalent experience/certification Ability to work during non-business hours as needed and on-call rotationsPreferred: 5+ years' experiencesupporting highly available complex networks at an enterprise scale 2+ years' experience withpublic cloud providers (AWS & Azure) in an environment that utilize cloudPaaS, IaaS, and SaaS 2+ years' experience withDNS deployment and infrastructure design Knowledge of design and deployment of multi Data Center WAN networks,DMZ, Distribution and Core network architectures, firewalls, routers, switches,and layer 2 and 3 protocols Highly experienced delivering technology solutions in afast-paced, deadline driven enterprise environment Knowledge of web, mobile,and application delivery platforms, and cloud architectures. 2+ years' experienceworking in the services sourcing and/or ITO field is highly desirable. 3+ years knowledge of DNS(BIND, IPControl, Infoblox or similar) Experience in IT projectmanagement Strong knowledge of emergingtools, software, applications, and systems for attaining best-in-class ITtechnology across the enterpriseCOREWORK ACTIVITIESDelivering Technology Provides oversight, managementand maintenance of technology products and service alternatives that improveMarriott's DMZ Network Works in a concertedeffort with operational, application development and engineering teams toresolve complex issues Works closely withdepartment leadership and service providers to support alignment of plans withsolution delivery Create and enhanceadministrative, operational and technical policies and procedures, adoptingbest practice guidelines, standards and procedures for employees, contractorsand vendor engagements Management of dailyinfrastructure operations to ensure availability SLA is met for network services Provides input intoinfrastructure lifecycle, improvement and standardization strategies Quantitative andqualitative analyses for operational availability to promote a zero-defectenvironment Leads/assists operationalteams in network device updates & upgrades Provides on-goingmaintenance including updates and patches to Marriott's network infrastructure Provides consultation forroutine and complex network development Responsible for theestablishment and continuous development of monitoring and alerting for allproduction environments Ensures early warning tothe business stakeholder executives regarding degraded or missed service levels Coordinates with Plan andBuild teams for deployment and production support activities Facilitates achievementof expected deliverables and obligations of Services with WAN ProvidersTechnical Leadership Provides subject matter expertisein their area of work. Provides and presentsstatus, analysis and reporting to internal stakeholders, Executive Managementand Senior Leadership Participates in theevaluation and selection of network products Participate in applicationand system performance analysis and tuning, service capacity planning andforecasting Develops and generatesperiodic utilization reports to provide visibility to performance, capacity,availability, OLA and SLA management Identifies opportunitiesto enhance the service delivery, operations and continual service improvementprocesses Drive the objectivesassociated with Problem Management; such as customer communication and RootCause Analysis reports L3 analysis of reportedoutage events to determine potential impact on Marriott infrastructure Respond to and resolveemergent service problems; build tools and automation to prevent problemrecurrence Trains and/or mentorsother team members, and peers as appropriate in advances in technology andtechnical process improvement Assists Level-1 &Level-2 internal/external personnel performing triage, diagnosis, resolution orescalation associated with Marriott's network Infrastructure Participates in andsuggests improvements to standards configuration, change management processesand practicesService Provider Management Validates that ServiceProviders meet objectives for project schedules, deliverables, and operationalmetrics Review and validateservice provider implementation plan for changes and outcomes Reviews estimates of workeffort for client project provided by Service Providers for accuracy Facilitates timelyresolution of service delivery problems and minimizes the impact on clientsCORE COMPETENCIESTechnical Leadership Communication - Conveys information and ideas to others in aconvincing and engaging manner through a variety of methods. Leading Through Vision and Values - Keeps theorganization's vision and values at the forefront of decision making andaction. Managing Change - Initiates and/or manages the change process andenergizes it on an ongoing basis, taking steps to remove barriers or accelerateits pace; serves as role model for how to handle change by maintainingcomposure and performance level under pressure or when experiencing challenges. Problem Solving and Decision Making - Identifies and understands issues, problems, andopportunities; obtains and compares information from different sources to drawconclusions, develops and evaluates alternatives and solutions, solves problems,and chooses a course of action. Professional Demeanor - Exhibits behavioralstyles that convey confidence and command respect from others; makes a goodfirst impression and represents the company in alignment with its values. Strategy Development - Develops technical operational plans by exploringand systematically evaluating opportunities with the greatest potential forproducing positive results; ensures successful preparation and execution of technicaloperational plans through effective planning, organizing, and on-goingevaluation processes.Managing Execution Successful Team Contributor - Uses an effective interpersonalstyle to be part of a cohesive team; inspires and sustains team cohesion andengagement by making firsthand contributions to its mission and importance. Strategy Execution- Ensures successful executionacross of technical operational plans designed to maximize customersatisfaction, profitability, and market share through effective planning,organizing, and on-going evaluation processes. Driving for Results - Sets high standards ofperformance for self and demonstrates them for others by assumingresponsibility for work objectives; initiates, focuses, and monitors theefforts of self-and/or others toward the accomplishment goals; proactively actsand goes beyond what is minimally required.Building Relationships Customer Relationships - Develops and sustains peer relationships based onan understanding of customer/stakeholder needs and actions consistent with theMarriott's service standards. Global Mindset - Supportsemployees and business partners with diverse styles, abilities, motivations..... click apply for full job details

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